Terms of Business

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1. Stankovic & Partners Law Office

Stankovic & Partners Law Office is registered at the address Njegoseva 19/II, Belgrade, Serbia. Our principal goal is to provide professional and efficient legal services for our clients. We advise you to use this document as guidelines related to basic rules of how we operate. If you choose our office, the first step would be acceptance of these terms. Also, if cooperation is complex, additional regulations set out in additional agreement between NSTLAW and you, as our client, shall apply. Once we start our cooperation we encourage you to contact us if you have any questions or additional requests since our main goal is satisfaction of our clients. Our team of attorneys shall answer all of you requests.

2. Communication of Information

Please provide the fullest information available to you when instructing us to enable us to deal efficiently with your affairs. These instructions should be defined in the Engagement Letter. The Engagement Letter and all other agreements we reach in written communication shall constitute basis of our mutual cooperation. We shall take all the steps necessary to preserve confidentiality of information both during an engagement and after its completion. Should there be a conflict between your interests and other clients’ interests we shall solve these issues in agreement with you.

3. Fees and disbursements

Our fees are primarily calculated on the basis of hourly fee rates, which vary according to the seniority and experience of our attorneys. Details regarding our current fees shall be provided to you. You shall be informed in writing about any changes of our rates. We are always happy to provide estimates of fees and disbursements upon request, insofar as possible. However, it is important to remember that it may not be possible to predict the exact amount of work which will be required. In case we cease to represent you for any reason you will be issued invoices for all the services provided to you up to the date of termination of cooperation. In agreement with you, we shall cover all the expenses that are necessary in order to carry out the work, which shall be reimbursed by you. These expenses include, among other things, administrative and court fees, fees of experts hired with your permission, travel and accommodation costs if our work requires travelling. Invoices shall be sent you after completion of our work with detailed time sheets explaining exactly what type of service was provided and by which attorneys. Payments of invoices are due 30 days after receipt. In case these are not paid within set deadline we reserve the right to calculate the interest in accordance with the Law on default interest rate. Regardless of the outcome of the dispute you shall be obligated to pay all the costs occurred during the trial.

4. Translation services

NSTLAW shall assist you by providing in-house translations for Serbian/English language documents when that is required. However, when necessary we shall provide the best quality translation outside our office as well.

5. Files and documents

We shall keep all your papers and documents until you have paid all the fees. Afterwards, upon your request we shall return all these papers to you. If requested we could keep these documents electronically or in storage for a reasonable period of time, generally not exceeding six years from the end of the instructions on the matter concerned. Where you request papers and documents to be sent to you or another person we are entitled to make a reasonable charge for handling costs and delivery.

6. Confidentiality of information

All the information we receive from you shall be considered confidential and shall not be disclosed unless you instruct us to do so or we are obliged to do so by law.

7. Money laundering

We are required by money laundering legislation to verify your identity and we can accept instructions only on the basis that you can properly identify yourself to us. We are under obligation to prevent money laundering.

8. Complaints

If at any time you have any queries or concerns on any aspect of the matter, please do not hesitate to contact the Partner or an attorney dealing with that specific matter. We will try to address any problem quickly and operate an internal complaints handling system to help us resolve the matter between ourselves. Please make sure to bring out any complaints you might have right away so all possible issues could be solved as quickly as possible.

9. Electronic communications

During the course of this matter, we may wish to communicate electronically with one another. We each agree to use reasonable procedures to check the most recently known viruses before sending information electronically, but we each agree to use reasonable procedures to check for the most recently known viruses before sending information electronically, but we each recognize that such procedures cannot be a guarantee that transmissions will be virus-free.
We shall each be responsible for protecting our own interests in relation to electronic communications.

10. Intellectual Property

We shall reserve the copyright and all other rights in regards to the documents prepared for you needs. You shall be granted non-exclusive license to use those documents for specific purposes.

11. Law and jurisdiction

The contract between us is on the basis of these terms and any other written terms supplied to you with these terms, and is subject to Serbian Law and the exclusive jurisdiction of the Serbian Courts.

12. Future instructions

Unless we both agree otherwise and subject to our then current hourly rates, these Terms of Business will apply to any future instructions that you are kind enough to give us.